Our residents’ opinions matter. As part of our Quality Assurance, we have regular residents’ meetings, monthly reviews – giving families the option to attend – and Annual Quality Surveys for feedback, so that we can keep improving. Here are some quotes from our residents:
We have more upto date testimonials on:
“Had a chance to come to Corner House heard good things about the home. When I came here from the first day I’ve been made comfortable and well looked after. Thank you to all the team and I’m very happy to be here. ”
“What a lovely home. My dad has been a resident for three years and this year celebrated his 100th birthday. The staff couldn’t do enough for him to make his birthday special. Even having a special cake made. There is always a lovely atmosphere when I visit and the food offered is amazing. Everyone goes above and beyond to make the residents’ stay so pleasurable and comfortable with lots of activities. ”
“The staff are very friendly and very patient with me. Activities very good. The security is very good, I feel safe.”
“I am very happy here. Enjoy going out to the local summer show at the theatre and different activities we do.”
“Mum is here for an initial 6 weeks respite care with a view to it being permanent. So far everything is going well due mainly to the staff being caring, offering excellent support and words of encouragement. Overall an excellent care home in all respects.”
“The service provided a positive, open culture and empowered people to live their lives as they chose.”
“The Management team were dynamic and innovative in their approach. They set a high standard and led by example.”
“A robust quality assurance system meant the management team had highly effective oversight.”
“There was an established staffing team in place with sufficient numbers to provide the support required to meet people’s needs.”
“If I had to go into a Care Home I’d come here. It’s clean. It’s like a hotel and there is a nice atmosphere.”
Quote from visitor
“I would recommend Corner House Care Limited to any future residents. I have been a resident for the past two and a half years in other homes, and now in Corner House. I am settled here and very happy that my needs and well-being are well looked after. There are plenty of activities and I especially enjoy the flower arranging and yoga.”.
Audrey Bush ( resident)
“We looked at a lot of homes in and around Clacton and we found Corner House and it proved to be the best choice for us. Mum has been well looked after. The staff are very friendly.”.
J R (Daughter of Resident)
“We have been here 3 years. They are kind and respectful to my wife. The food choice is good, always room for improvement. The home is very clean. We enjoy the activities offered such as singers, magician. The home is safe and secure. The management is good. If we report anything it gets sorted. I visit every day and eat with my wife.”.
Dudley Wallis (Husband and wife Residents)
“The carers are marvellous; they are very cheerful and kind. The food is well presented and very tasty. There are plenty of activities and entertainment within the home and trips out. I have a lovely view of the garden from my room.”.
Jose Sole (Resident)
“Corner house is a fine looking building both externally and internally. It is tastefully furnished in the communal rooms, dining rooms, tea rooms for visitors. Residents’ rooms are comfortable, bright and warm with all the facilities on hand. The carers / staff are friendly, very respectful and polite and always on hand when assistance required. The food is delightful with an extensive menu to suit all tastes. Visitors / relatives can enjoy a meal also should they wish too. Many activities are on tap should residents wish to participate. We are pleased that our parents are being very well cared for.”.
Brenda & Keith (Parents are currently residents)
“I am very happy here. I enjoy the food it is excellent. I join in the activities, I especially enjoy the sing along and quizzes. We celebrated Ascot with special hats. I have a lovely room with my own T.V. The staff are lovely very friendly and kind.”.
Agnes G (Resident)
“I enjoy living here. The food is very tasty and there is a wide choice. The carers are very good and friendly especially Michelle and Russell. We have trips out and I especially enjoy the theatre. I would like to go bowling and play darts.”.
Gloria J (Resident)
“There are always lots of activities going on. You can be as active or quiet as you wish.”.
Wynne P (Resident)
“I have been in respite care before and this is the best by far”.
Vera P (Service user)
“I am happy here. I really like the food – Chris is a good cook. There is a mixture of activities to join in and I enjoy the church services. I have a lovely room looking out on the garden.”.
June Campion (Resident)